FAQ Friday: August 6th

Yet another FAQ Friday on the way,  hope that you all enjoyed your August long week-end. 

Q:  How long does it take to get to Niagara Falls from Toronto?

A: This is one of the most common questions that we get here at Star Coach services.  It takes about 90 minutes for our buses to get to the falls from the downtown core, assuming good traffic.  This last point is crucial, and especially so in determining our return time.  We strive to get you to the Falls with as much time to enjoy them as possible, but traffic can be trying.  Just know we’re always doing our best!

Published by nathaniel, on August 6th, 2010 at 3:00 pm. Filled under: General Tags: , , No Comments

FAQ Friday: July 30th

FAQ Friday, let’s do it!

Q: I want to book my tour ahead of time,  what are the steps I need to take?

A: Booking ahead of time is always a good idea to make sure that you get a spot on the tour.  The first thing you need to do is pick a date.  Our tour runs year-round, so choosing a day that will accommodate your schedule should be a piece of cake.  The second step is to give our office a call at 416-516-7827.  One of our representatives will verify there is space available on the day requested, make the booking,  and then provide you with a confirmation number.  We have a number of downtown pick-up locations: our representative will gladly help you find the one that is most convenient for you. 

Et voila.  When the day of your trip arrives, just be sure to be at the pick-up location on time and with your confirmation number.  And that’s it,  you’re on your way!

Published by nathaniel, on July 30th, 2010 at 3:00 pm. Filled under: General Tags: , , No Comments

FAQ Friday: July 23rd

The heat goes on, and we’re having a great summer here at Star Coach.  Our Niagara Falls tour is busier than ever, and we’re having lots of questions pour in.  Let’s get to one:

Q: Can your bus accommodate my luggage?

A: It is often possible for us to accommodate traveler’s luggage, however it is necessary to call ahead to make sure that there is still room available on the bus.  Remember, when calling, if you can include the dimensions of your bag, this will be very helpful in determining how much space is available.  Our guests’ comfort and security is always at the top of our priorities: we will endeavour to accomodate your needs as best we can.

Published by nathaniel, on July 23rd, 2010 at 3:00 pm. Filled under: General Tags: , , No Comments

FAQ Friday: July 16th

Another Friday and another question to answer.   Let’s get this underway!

Q: What type of bus is used for transporting us to Niagara Falls?

A: Star Coach uses only the highest quality luxury coach buses.  After all, we want you to enjoy yourselves and the informative commentary provided by our guides.  What better way than in a climate-controlled coach bus with all the expected amenities?

Published by nathaniel, on July 16th, 2010 at 3:00 pm. Filled under: General Tags: , , No Comments

FAQ Friday: July 9th

After a brief hiatus, we are back with FAQ Friday.  Glad to be back.  Let’s get this show on the road.

Q: Do you sell discounted tickets to some of the attractions in Niagara Falls?

A: We sure do!  We have discounted tickets available for the Maid of the Mist, the Skylon Tower and Niagara Helicopter tours.  You can purchase the tickets from either your driver or your guide on the bus itself.  We accept cash and most major credit cards, so there’s no reason to miss out on the things that make Niagara Falls so great.

Published by nathaniel, on July 9th, 2010 at 3:00 pm. Filled under: General Tags: , , , No Comments

FAQ Friday: July 2nd

Now that Canada Day has come and gone, almost everything is back to normal here at Star Coach headquarters.  Welcome to another edition of FAQ Friday!

Q: What kind of clothing will we need for our tour?

A: That really depends on the season and, well, how warm you like it.  Our tour does run year-round, and there is an obvious difference in the clothing needed for July versus January.  That being said, we recommend dressing in layers that you can easily remove if need be.  The Maid of the Mist boat tour provides a rain jacket, but the rest is up to you.

Published by nathaniel, on July 2nd, 2010 at 3:00 pm. Filled under: General Tags: , , No Comments

FAQ Friday: May 28th

FAQ Friday, here we come.  Every week we answer one of the frequently asked questions we get here at Star Coach Services.  If you have a question you want answered, send it our way!  Today we’re talking seasonal operations.

Q: Do your Niagara tours run through the winter?

A:  This is one of the five most common questions we get here, especially as the winter season approaches.  And yes, we do run our tour all throughout the winter.   With fully-equipped luxury coaches, you will always be traveling in comfort, regardless of weather conditions.

There’s a certain charm to the falls in the wintertime, as you can see here. Don’t let a cold day prevent you from enjoying one of the world’s great natural wonders!

Published by nathaniel, on May 28th, 2010 at 3:00 pm. Filled under: General Tags: , , No Comments

Thorold’s 32nd Annual Arts and Crafts Show

Looking for a way to spend this weekend in the Niagara region?  Thorold’s 32nd Annual Arts and Crafts Show gets underway this Saturday, May 29th and continue Sunday, May 30th.  The show will be on from 10 a.m – 4p.m on both days with over 100 Artisans displaying their fine wares, and  it’s just a short distance from downtown Niagara Falls to Thorold.

This is just one event that would be  great if you were planning an overnight stay in the falls.  Don’t forget to ask  how we can help to arrange for a next day pick-up.

Published by nathaniel, on May 24th, 2010 at 3:00 pm. Filled under: General Tags: , , , No Comments

FAQ Friday: May 21st

Yet another FAQ Friday is here.  Every week we answer one of the frequently asked questions we get here at Star Coach Services.  This week we’re going to tackle our vehicles.

Q: Niagara Falls is a good hour and a half away from downtown Toronto, what kind of vehicle would we be travelling in?  I want to be able to kick up my feet.

A: Our tours are all conducted in the highest quality air conditioned luxury coaches so that you can spend your time seeing the sites and learning about the history of Niagara Falls in comfort.  But don’t get too cozy, we’d hate for you to doze off and miss some really interesting stuff!

Published by nathaniel, on May 21st, 2010 at 3:00 pm. Filled under: General Tags: , , No Comments

FAQ Friday: May 14th

Welcome back to FAQ Friday, where we’ll be answering some common questions we get here at Star Coach.  If you have some of your own, send them our way.  Today we’ll be answering a question about what do with your time in Niagara Falls.

Q:  When we get to Niagara Falls, we’re going to have all kinds of time on our hands…what should we do with ourselves?

A: There are all sorts of great attractions available at the falls, including: The Maid of the Mist (seasonal), Skylon Tower, Journey Behind the Falls and more!  The best part is that we sell discounted tickets for all the best attractions, so make sure to ask your driver how you can make the most out of your time at Niagara Falls.

Published by nathaniel, on May 14th, 2010 at 3:00 pm. Filled under: General Tags: , , , No Comments